As part of your entry process you have the opportunity to take out booking protection insurance. This enables you to get a full refund if you have to cancel your entry. The XNRG refund policy is that we will give you 70% refund of your entry fee up to 1 month before the start date of the event. After this time we are sorry there will be no refunds or transfers to future events. Refunds will be to your booking credit card.